Amazing Hearing: Services

WHERE TO START?

Just like no two fingerprints are alike, no two people have the same hearing issues. One size does not fit all for someone who is struggling in real-world listening environments. That is why Amazing Hearing’s audiologist Ann Mundell-Noel, M.A., F-AAA, treats each patient as a unique person; they each have specific needs for different situations. Our goal, our mission, is to help find the right solution for you. We listen, we ask questions, we understand what your needs are for you. Ann Mundell-Noel has more than 40 years of experience as an audiologist in the Orange County area. More than 70 percent of Ann’s clients are patient recommended or doctor referred. We are someone you can trust.

Audiologist Versus Hearing Aid Dispenser

An audiologist is a hearing care professional who has studied and is trained in hearing sciences. With a minimum of a Masters degree in hearing, audiologists understand physically and emotionally the impact of hearing loss. Numerous classes addressing the habilitation and rehabilitation of hearing are required. Audiologists are the most qualified professional to assess hearing function and make recommendations based upon their findings. A referral to an ENT (Ear, Nose, Throat) doctor is made if further medical followup is needed.

In addition to extensive knowledge in hearing function, assessment, counseling and rehabilitation, our audiologists are also certified as a hearing aid dispenser. A hearing aid dispenser is trained and licensed in skills necessary to fit hearing aids. It is the combined knowledge of being an audiologist and a hearing aid dispenser which makes a dispensing audiologist the best choice for proper hearing aid fittings and adjustments.

In addition, our audiologists practice the American Academy of Audiology’s ‘Best Practices’. This protocol ensures a patient receives the best hearing care available. Less than 20% of all hearing aid practices nationally fit into this standard, yet at Amazing Hearing, 100% of our fittings follow this guideline.

At Amazing Hearing, we do things differently than our competitors, and it shows.

Audiologist Versus Hearing Aid Dispenser

Hearing Testing

The hearing test is an important part of the evaluation process. At Amazing Hearing, we take an extensive case history to determine your background and hearing needs. Our hearing test involves speech testing in quiet and in background noise. We follow the American Academy of Audiology’s best practices for our audiological evaluation, including Quick SIN. The Quick SIN test challenges the brain to hear sentences in the presence of background noise. The hearing test is thorough yet easily adaptable based upon a patient’s ability to perform it. Once completed, our audiologists can counsel the patient to achieve their best auditory performance.

Tinnitus (Ringing in the Ears)

Tinnitus is usually a sensorineural reaction in the brain to damage in the ear and auditory system. Although tinnitus is often associated with hearing loss, there are roughly 200 different health disorders that can generate tinnitus as a symptom. Below is a list of some of the most commonly reported catalysts for tinnitus.

Note: If you are worried about tinnitus as a side effect of your medications, please consult your subscribing physician or pharmacist. You should not stop taking any medication without first consulting with your healthcare provider. The risks of stopping a medication may far exceed any potential benefit.

Tinnitus can usually be treated with hearing devices and/or hearing therapy. Our audiologists, because of their education, experience and expertise, are qualified to address and treat this issue. Note: a hearing aid dispenser who is not an audiologist, is not qualified nor allowed to legally treat this medical condition.

Hearing Aid Fitting

There is both an art and a science into properly fitting hearing aids. As an audiologist, we understand the physiology of the ear and the hearing system. We have extensive education and training in counseling and rehabilitating our patients and their auditory system. Most people think when they are buying a hearing aid they are buying a product and not a service. Nothing is further from the truth. It is the skill and expertise of the person fitting the device which is the key factor in a patient’s performance with that device. At Amazing Hearing, we use REAL Ear Measurements to fine tune the hearing aids as well as incorporate a patient’s subjective reports.

We offer a 45 day trial period, with a complete satisfaction or money-back guarantee with all our hearing aid fittings. This 45 day trial period is a state and federal law. If you are motivated to improve your hearing ability, Amazing Hearing has the audiology experts to help you achieve that goal.

REAL Ear Measurement (REM)

REAL Ear Measurement (REM)

Real Ear Measurement is the objective measurement of a hearing aid’s performance while in the patient’s ear listening to live speech. The purpose of the test is to measure how the hearing aid works in real time in the patients own ear canal. The test is an important gauge for the audiologist to accurately assess how the hearing aid is doing for that individual patient. Less than 20 percent of hearing aids fit nationwide use REM. At Amazing Hearing, 100% of all aids are fit with this best practices standard.

Many times our adjustments are the difference between not wearing, or only tolerating your hearing aids – to LOVING them, and wearing them successfully.

Real Ear Measurements allow us to place a small microphone in your ear canal between the end of the hearing aid and your ear drum. We play a speech passage through a speaker and measure your hearing aid’s performance. We don’t use standardized measurements, but instead by using your own ears performance, we can exactly set your hearing aids for you.

Hearing Aid Repairs

Amazing Hearing offers repairs to most brands of hearing aids, including Widex, Oticon, Starkey, Phonak, ReSound, Siemens, Rexton, Danavox, Sivantos, and Bernafon. We do not service hearing aids with proprietary software such as Miracle Ear®, Beltone, Audigy hearing devices, Audibel, Lyric or any Costco Brand hearing aids.
Hearing Aid Repairs

Hearing Aid Batteries

Silver Zinc Batteries
While there are different brands of batteries available on the market, the most common type is still the zinc-air button disposable battery. Previously, hearing aid batteries were produced using trace amounts of mercury to assist with conductivity, but mercury is no longer used in hearing aid batteries. This makes them environmentally friendly and the batteries can be thrown away. Because zinc-air batteries are air-activated, a factory-sealed sticker allows them to remain inactive until it is removed. Once peeled from the back of the battery, oxygen will interact with the zinc in the battery and “turn it on”. To get the best performance from a zinc-air battery, wait about one-two minutes after removing the sticker to fully activate it before placing it in the hearing device. Replacing the sticker will not deactivate the battery, so once the sticker is removed, the battery will remain in an active state until the power is drained.

At Amazing Hearing, our batteries have one of the longest shelf lives available. Most of our batteries have a battery expiration for up to three years. We also offer a great price on our batteries- check us out!

Custom Impressions

Custom Impressions

One of the many services Amazing Hearing offers is creating custom ear molds for many different activities and functions. The physical ear impression is the most important step in creating a perfect fit. By using medical-grade material and following hearing aid standards, our audiologists ensure a comfortable, precise and secure fit for your custom hearing protection.

Click here for more details on the different Hearing Protection products we offer.

Assistive Devices

CapTel
Looping