Patient Care and Hearing Success Stories
Amazing Hearing Testimonials
10 Videos
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"On an am emergency basis, my ENT required an audiology test before seeing me. After pleading with about seven local audiologists to squeeze me in for testing (they all said "sorry, no."), Amazing Hearing was the only one who called me back to say the audiologist, Ann Mundell-Noel, understood the urgency of my sudden problem and would see me. She did so by adding an early morning appointment outside normal business hours just for me. I am so grateful! During the appointment, Ann went above and beyond. I found her to be caring and thorough with expertise that can only be gained by decades in the profession. Ann knows her stuff. She took time to explain the finding and put me at ease best she could by clarifying information that was entirely new to me. Also, the front office staff represents this practitioner extremely well, showing the same level of caring and concern for my immediate needs. Very polished and professional all the way around. I highly recommend Amazing Hearing. All service businesses should operate like this. "
Pattie M.
"I never knew there was such a difference between hearing aids and the importance of finding just the right one for your own personal hearing loss. Ann goes over and beyond to do just that. My old hearing aids only amplified the noise and made it very frustrating to be in social gatherings. The ones Ann fitted me with actually work with my brain to "learn" the words in different situations. Ann will work with you to make sure they are fitted correctly so you get the most out of your hearing aids. I know, she did with me. I highly recommend Ann. And as an added benefit, her whole staff rocks! "
Diane M.
"I can't say enough good things about Ann and all the staff at Amazing Hearing! They are professional, kind, extremely knowledgeable, and thorough. They take the time to understand your individual situation and have all the state-of-the-art equipment and solutions to offer. I write very few reviews but wanted to pass along my highest recommendation to anyone looking for a great Hearing Aid company."
Bob H.
"Ann is the most competent and caring audiologist I have ever seen. I have had hearing aids for 15 years and Ann has always been quickly available to help me deal with some new problem with my hearing aids. She is very tech savvy, and, with her constant help, my hearing is as normal as I could imagine. I will never see another audiologist as long as Ann is in business."
Jon W.
“I’ve known Ann for many years and would trust no one else with my hearing. When I thought there might have been a problem with my hearing, I traveled from Arizona to California for the sole purpose of having Ann check my hearing. That’s how much I trust her!”
Peter C.
Chandler, AZ
"I have had a great experience at Amazing Hearing and with my WIDEX hearing aids. I decided to get hearing aids so I could get comfortable with them before my hearing loss became severe. Ann is very professional and takes wonderful care of me."
Ron H.
Widex
"I was afraid of hearing aids because I am not good with technology … but not anymore. I can hear all of my phone messages directly through my ears … better than through my home phone. I now rely totally on my hearing aids to hear all phone calls. So helpful!"
Helen F.
Ease of technology
"Ann and her staff are always available to help me. I can’t believe how great my hearing is with my new hearing aids. I am so glad I am with Ann."
Kark K.
Patient Care
"I am 93 years old. I have purchased several hearing aids over the past 20 years. I researched for a trustworthy audiologist and I chose Ann Mundell-Noel. She chose the best aids for my condition, adjusted as needed and educated me on their use. All of this service was given with caring and courtesy. I recommend Ann for those who need hearing aids and want an honest, reliable, knowledgeable professional to assess, budget and fulfill those needs."
Irwin W.
Patient Care
"I have a cochlear implant and have trouble understanding some words because my hearing is so badly damaged. However, I no longer need my cane since wearing my new Widex hearing aids. I have better balance because of my new hearing aids and that has helped me feel more secure. It’s just the beginning and I am doing so much better!"
Estelle N.
Cochlear Implant & Widex
“The day we were in her office and I had my new Widex hearing aids on, I kept hearing this clicking sound. I thought it was the clock… but it wasn’t. I was looking around and saw Ann was clicking her mouse on her computer and I heard it! I haven’t heard that sound in years. I went home and turned on my computer and clicked my mouse. I hadn’t heard that sound in 9 or 10 years. I didn’t even know that it clicked. It’s been a whole change in the quality of life. I am now understanding my granddaughters…You can’t put a price on it.”
Byron B.
Widex
“(Ann) gave me the best possible service…I had gone to the VA for free hearing aids. And they were all messed up. They left a piece of the tip of the hearing aid in my ear. The VA just kinda threw me in and out…here’s your instruction book, now go figure it out yourself. But Ann gave me a lot of insight on what I could do and what I couldn’t do. She gave me a lot of real personal service. She was more concerned about me and how I could hear, even though I didn’t buy the aids from her.”
Daryl J.
Patient Care
“I had several people tell me there is just no one better than Ann Mundell-Noel. Some had been going to see her for many, many years. This last time when my hearing went down considerably I went in to see Ann. I have had some bad experiences with other audiologists, but Ann has been one of my most wonderful experiences. She is very intelligent and very caring. She will work with you until she gets it accomplished.”
MaryAnn M.
Patient Care
“I am so grateful to Ann. My daily routine has become so much easier since going to a meeting and speaking to her. I made an appointment and felt assured with her immediately. I am turning down the volume on the TV’s and radio about 50%. I was not even aware of the everyday sounds I had been missing. Thank you so much for your patience and caring.”
Judy P.
Patient Care
"I have a severe hearing loss and have been wearing hearing aids since age seven. Ann was able to fit me with hearing aids which did not require ear molds which fitted my entire ear, which is a first. The receiver was on top of my ear. I was plagued with irritations and pain in my ears and Ann came up with these new hearing aids. I am very happy with these hearing aids and never thought that I could wear hearing aids like this.
She is also very up to speed with all the technical aspects of hearing aids and provides detail instructions on maintaining them along with the different setting on my aids. I highly recommend Ann. She is very professional and knows her field extremely well. She has a great staff and I recently recommended a friend who was also very happy with her service."
Marsha N.
"From the minute you walk in the door to the second you leave, Amazing Hearing is just that...AMAZING! This is the second set of hearing aids I've owned (first ones purchased at a "big box" store) so I can tell you unequivocally that Ann and her entire staff are top notch! Making the decision and investment to purchase high quality hearing devices is daunting but it has been game changing for me. The follow up care at Amazing Hearing is probably what sets Ann and staff apart from other businesses. Routine checkups and frequent fine tuning of the aids as needed is part of the deal when being a client here. Congratulations on being voted #1in Orange County! You've worked hard to earn this distinction and it is so well deserved! "
Ellie H.
"I got my hearing aids from the VA. The closest VA audiologists are in Santa Ana. I went to Amazing Hearing for an adjustment because a friend recommended them. The staff was extremely helpful and Ann told me that I could apply with the VA to have her designated as my community service provider and the VA would pay for her services. Ann and her staff take a personal interest in providing me with accurate adjustments and comfortable fit. I would recommend them to anyone who needs their services."
Joseph J.
"I came here based on reviews I read, and it was close to home. Great staff all the way around and checking in was a breeze. May have waited 5 minutes before my name was called. The audiologist made me feel very comfortable and explained the whole process and answered all of my questions. I do recommend for those of you that have suffered hearing loss."
Burt S.
“I have been working with Ann since 2013. I got tired of saying "What?" in a crowded restaurant. My hearing has improved so much since I first sat down with Ann, got tested and fitted for hearing aids. I appreciate her on-going testing, sound advice and helpful suggestions to improve my hearing each day. Please do not settle for drug store hearing aids. Any hearing aid needs adjustments over time with filter changes and fine tuning. You will be in very good hands with Ann!”
Marcia W.
Tustin, CA
"Thank you for all of the helpful attention you have shown to my parents (Margaret and David Molthen). I was so fortunate to have my dear neighbor Nancy Morris point me to Amazing Hearing. You guys are the Best! Thanks again!"
Juliana Tucker
"Although I received my aids through the VA, I am so impressed with Ann I will only come to her for my hearing aid care."
Eric S.
Hearing Aids through VA
"For over 40 years, I have lectured in corporate offices and college classrooms, keynoted for audiences of 15,000 and facilitated teams of 30. But when I found myself saying “excuse me?” and “please repeat”, something was indeed going on. I had been to two different hearing offices but it was only when I found Ann and Amazing Hearing that my auditory ability improved. What I so value is her patience with me. I might have written eight books but when it comes to understanding technology and phone apps for my hearing aids, I am a simpleton. She fixes that— patiently. Bottom line: Helen Keller was right. “Blindness cuts us off from things. Deafness cuts us off from people.”
Eileen M.
CEO, The Resiliency Group
"I am so pleased to be working with Ann. She is knowledgeable and always there to help me with my phone and hearing aids. Ann is great!"
Emily W.
Patient Care
"I recommend and endorse Ann. Since receiving my Oticon OPN hearing aids, the difference and quality of the sound technology is markedly noticeable to me. In situations with large amounts of background conversation, I was awed by the hearing aid’s technology. They isolate and amplify the voice of someone I am speaking with and suppress the background conversations. I could understand every word. What a thrill! Ann is fabulous, understanding and poised with the experience and ability to relate to any client. Ultimately professional!"
Bill L.
Oticon and background noise
“I am a first time user. And being a first time user, there’s nothing really to compare it against. But I can tell you, I am very, very happy. Our lives, my wife’s and mine, have changed. All because of Ann."
Alex A.
First time user
“Ann has excellent knowledge of the anatomy of the ear, the physiology and the components of hearing which is a very important knowledge to have. I think her equipment and facilities provide a great benefit for my hearing aids. She has the patience and the perseverance to keep working with me.”
Dr. Mel B.
Patient Care
“I had probably tried 3 of 4 different brands of aids. Started with 1, then 2, then graduated to digital aids, different programs. All of them were improvements, but never really clear. My hearing got progressively worse. And now, with Ann and my new aids, it is amazing! I hadn’t heard thunder in over 30 years…And I heard thunder the first night I wore my new aids. Thank you Ann so much.”
Nancy M.
New aids...new sounds
“I had a wonderful visit with Daddy today. The new hearing aids are working so well. We had great conversations about forgiveness and childhood music experiences. It’s so amazing to have these conversations with him now. It was the best visit in a long time. Thanks Ann Mundell-Noel. It’s a huge difference for me and our family.”
Laurie H.
Family member of a patient